2MD's is an ISO 9001:2008 and ISO 14001:2004 registered company and
specialise in the home delivery of “Big Ticket” items,
such as White Goods, Brown Goods and Sports and Fitness Equipment, with their headquarters in Great
Haywood, Staffordshire. They handle product within the
weight ranges of 35 – 250
2MD provide a next day nationwide 2 man home delivery and collection
service reaching 97% of the population. Their services also include:
Installation – wet
connection and “green button test”
management including inspection reporting
of packing materials and end of life product
2MD is also able to supplement its 2 man home
delivery service by providing additional personnel to handle
the more difficult deliveries requiring a 3 or 4 person
2MD's Passion for Home Delivery
2MD is passionate about home delivery and its administration.
They believe attention to detail 'makes the difference' and
is the key to providing effective logistics - ensuring
total customer satisfaction. As part of the implementation
process they will work with you to jointly prepare a comprehensive
manual to clearly define the operating procedures appropriate
to your business.
The manual will be used to train their staff in
the agreed processes and for audit purposes. All processes
are regularly audited by an external assessor to ensure
compliance is being maintained.
Continual training and education are paramount in the
provision of excellent logistics. All staff attend regular
training meetings and we encourage our customers to join
us during these meetings.
Management Reviews and KPI's
The management of 2MD believe in KPI’s and conducting
regular business reviews. Using their bespoke Home Delivery
System, KPIs are tailored to meet your exact needs.
2MD is an ISO 14001:2004 registered company and takes a responsible stance on environmental issues
recognising that its everyday business activities impact
on the environment at both a local and global level. Environmental
policies are promoted internally to increase awareness
and environmental responsibility within the company.
recycling of all waste packaging and end of life product
is dealt with in an environmentally sensitive manner complying
with current legislation and the WEEE Directive that came
into force in July 2007.
2MD is committed to protecting
the environment and continues to incorporate long term
environmental strategies to reduce fossil fuel consumption,
prevent pollution and to move towards a sustainable future.